Help & Support

How can I return my order from inside the UK?

If you wish to exchange an item, please send your original purchase back in perfect saleable condition to the returns address below. We will send out a replacement free of charge.

Returns of products delivered inside the UK are free if you use the Freepost label included in the package.

If you’ve lost the Freepost Label, you can send it back to the address below. Just make sure to state your order number, reason for returning and what you’d like us to do with the return.

Please note – we are unable to refund custom designs made to your specification

Return Address

Freepost RTXA-XYBX-SBKX
Rapanui
Hooke Hill
Freshwater
Isle of Wight
PO40 9BG